Not enough pieces!

[series]

After I set up the british/reinforcement chart, I realized that one more infantry piece was needed. i recieved all 28 Infantry pieces Mike said I would. So is it a flaw on the board or a flaw in the amount of given pieces?

[series]

as well as that, Germany has 1 extra infantry and 1 missing tank. Whats up with this?

[series]

aghhh... one last error I found... a missing US infantry. Thats 3 missing pieces and one extra. Whats up with this?

[elbowmaster]

:(

[series]

yeah, elbowmaster, its a real drag. i hope these extra pieces are offered, or maybe they just made a mistake on the reinforcement charts. However, I really want an explanation.

[series]

quick update: there are no missing US infantry. That was a counting mistake made by myself. However, the other pieces ARE missing.

[elbowmaster]

dunno...im waiting to see what others are finding...

sad to see all the hard work done by everyone, just to have poor Q/A wreck it...

i am very surprised that there are not any "extra" units to compensate for CAT sneak attack losses and FIDO bombers...!!

-cheers

-elbowmaster

[ May 05, 2004, 05:40 PM: Message edited by: elbowmaster ]

[holywolfman]

Not to be "ignorant" in this matter...BTW: What colors are the pieces anyways? IS USA normal Green (same as from earlier editions)...Is UK/Canadien pieces Tan (or Lime Green)? Germany Lt gray or Dk Gray (like in Europe ed)?

Just curious!

-Nick- smile.gif

[elbowmaster]

i thought i read they were irish creme!! i think we could open a bar with all the new flavors AH keeps putting out !!

actually works out pretty kewl, use the new uk color for canadian units!! or vice versa...

-cheers

-elbomwaster

[ May 05, 2004, 08:37 PM: Message edited by: elbowmaster ]

[series]

Yeah, Germany is blackish/grey, US is standard green, and Uk is... white! New color choice, and this one actually isn't too bad.

[holywolfman]

Cool- Thanks!

-Nick- smile.gif

[DocD]

Originally posted by series:
quick update: there are no missing US infantry. That was a counting mistake made by myself. However, the other pieces ARE missing.whew, thank goodness!

[frwings]

I hope that it is just a single case. Otherwise if you own A&A Europe you could use those pieces...

[plasticman]

Yeah but they're not just giving these games away. $50 is a lot of money for me (all my money goes into university education right now).
If I pay $50 for a game, I expect to get my money's worth. (sorry for sounding like an ahole, but thats just the way I feel).

[smo63]

Guys,

I alerted AH to this when I received my game a few weeks ago for play testing. I was missing;

Order Card #1, One Germany Armor, One UK Infantry and the turn Marker.

Either you guys are joking around or you need to chill out a little bit. First off, if you are an avid AA player, the pieces can be easily replaced by other games. For me, the marker is no big deal and the Order Card #1 would be nice to have but being the first one, it is in the rulebooks for verification of what it is.

Now, if everyone has the same opinion as Freeloader;
If this is just not a case of one person's copy, that's bad. I mean how can someone overlook something like that? I don't think I'll buy the game until AH figures out what they're doing.
Then, you are the one at a loss. It is a game with a few pieces missing. Get over it. How old are you guys? I guarantee they will replace them. I can bet that it is also a packing error and not a design error, so IMO, CHILL OUT GUYS and just play the game...find something more important to grown about like figuring out how to keep from getting your butts beat in the game...

Larry and others spend way to much time making awesome games for us in which when they hit the streets, you guys just cut 'em up right and left because of any little flaw. Don't you have anything better to do...this is a fun and exicting game.

Enjoy it for what it is and not what you can't make it!

Peace,
GS :cool:

[Clausewitz]

Oh, why oh why oh why couldn't they have made the UK units in AAR in white? Or, the UK in Tan and Japan in white? I'm sure this was the original intention, I've seen shots somewhere with white units. :mad:
But this is no good to me if there are no naval units and just a few planes.
Looks like I'm stuck with my chocolate limes.
Oh, Elbomwaster(love the new name!), maybe I can use the chalkies for "Commonwealth" forces.

[Thoes426]

GSmorey63,
With all due respect, didn't you recieve your copy for free?
Perhaps i'm forgetting, :confused: but seems like i read that your got yours first,(for free) from AH so that you could prepare for one of the Gaming Conventions.

Thoes426

[bjoboo]

You guys shouldn't complain too much about your games costing a fortune when you pay $45-55 for them. Because of the shipping (I presume) any A&A game, or basically any AH-game for that matter costs about $85 at any store here in Sweden. :(

So, be happy that you at least live in the same continent as the game company! ;)

[plasticman]

If this is just not a case of one person's copy, that's bad. I mean how can someone overlook something like that? I don't think I'll buy the game until AH figures out what they're doing.

[elbowmaster]

i agree with theos...

now if i received a free d-day game, id prolly be more forgiving... (NOT!!) we pay for QUALITY AND QUANTITY...

"Now, if everyone has the same opinion as Freeloader;

quote:
--------------------------------------------------------------------------------
If this is just not a case of one person's copy, that's bad. I mean how can someone overlook something like that? I don't think I'll buy the game until AH figures out what they're doing.

--------------------------------------------------------------------------------

Then, you are the one at a loss. It is a game with a few pieces missing. Get over it. How old are you guys? "

IMO, im getting the game anyway, and the rest of the Axis and Allies series...

nobody has had a chance really to check the rules, cards for typos...etc...we, the customers end up being the QA department for AH...for free, except we pay for the game...

age doesnt matter / quality matters at any age...

i personally dont think its OK...the money that AH put into developement, HIGHLY paid people who get PAID to make these great releases get undermined by lack of QA at the back end of the process...

its almost like, once it leaves for the factories in china, AH doesnt even know what the factories will release, perhaps its the factories QA at fault...the image and perception of faulty QA undermines the company as a whole...

keep in mind, this is 4 games in a row now with QA issues...

many people dont know that it is incorrect and are playing with rolls royce engined fighters and paying 12 ipc for them...wrong set ups in pacific...

what about the wrong unit costs, errors in rules...not everyone hangs out at the forums here to get the latest information...and not everyone gets a free game...

i personally feel that the errors will be corrected by the correct people at AH...if there is a 5th game, with silly errors, then ive come to the conclusion that its not worth it then, to comment on the QA any more, and that AH puts out sloppy product regardless of gameplay...

i dont think thats the image any company wants...

-cheers

-elbowmaster

[Anzio]

Can't some of these missing pieces simply be replaced by pieces that are "killed"?

As a company who has gotten their share of bad PR and taken its share of beatings from angry customers, I have got to support AH on this one.
Crap happens - there are so many variables when it comes to making and producing games that you will not understand until you do it. let's give them a chance to make good, THEN attack them if they do not.

I am picking up my game tomorrow with full knowledge that there is an error. The error will be fixed and can be resolved temporarily using pieces from the other games - no biggie.

I only hope that the UK forces are not actually "white", but more of an off-white. But if they are, its all good I suppose...

This is not an attack on those of who are upset. Its just a plea for patience and understanding from someone who has been "in the trenches" of game design.

It will all work out in the end.

Steve
SRG

[Bladewalker]

A missing infantry on the Allied side is no big deal, you will probably go through alot of infantry on the beaches alone. As soon as one is killed, place it on the reinforcements chart where the missing one is. Problem solved.

[Anzio]

By the way,

Since they already have the molds (the most expensive part) why doesn't AH just sell extra sets of pieces like MB used to?

This would solve this problem and fulfill a demand that has been around forever.

It would also be SWEET if they could offer sets of pieces in more colors so that you could "choose" what color you wanted for each country. This would also create a ton of opportunities for new units, etc.

I agree with whoever wanted Japan's forces in white, for example. My "Rising Sun" decals would look awesome on white Fighters and Bombers!

Steve
SRG

[elbowmaster]

IMO,

i think you guys are missing the point of QA...

QUALITY AND ASSURANCE...

if its ok with you...then power to you...

its not ok with me...then power to me...

how about i sell you a 6 pack of beer, and take a swig out of each...should it be ok that you can add your spit to each to make up the difference?

its like paying for two ply toilet paper, and getting one single ply sheet instead...sure you can still wipe you bootie with both, but im sure your finger scratching your hole wont feel very good...

i dont feel good about errors if they can be helped...

-cheers

-elbowmaster

[Der Panzinator]

its like paying for two ply toilet paper, and getting one single ply sheet instead...sure you can still wipe you bootie with both, but im sure your finger scratching your hole wont feel very good...
:eek: :eek: :eek: :D

Jeez elbow....
You can sure conjure up a visual when needed... tongue.gif

Interesting analogy to warp drive to. :cool:

[series]

The game is a must have, but I will seriously lose trust in Avalon hill if they don't make these pieces available. However, I can't stress enough how great this game is.

[ May 06, 2004, 03:06 PM: Message edited by: series ]

[smo63]

Thoes426,

What difference does it make whether the early copy I got was free or not. I have pre-ordered a copy just the same from a local gaming store in support of the store as well as the game...

Yes, I was fortunate enough to get a copy a few weeks earlier than you but I am still in the same situation you are, a few missing pieces. And when I get my game from the store, I am sure, from the reports regarding the game, that too will have a few missing pieces.

elbowmaster,

I don't think so...

now if i received a free d-day game, id prolly be more forgiving... (NOT!!) we pay for QUALITY AND QUANTITY...
You would still complain...! Quality, "id prolly" real quality...no one is prefect!

i think you guys are missing the point I think you are the one missing the point. Take Steve's and Bjorn's advice, just be happy you have what you have and enjoy the game. Things happen...

GS smile.gif

[elbowmaster]

your incorrect CS...

my comments were about QA, not a personal attack on people who dont agree with me...GS, youve chosen to misquote me...if people feel i look at life with a half empty glass, its only because ive drank one half of it...

its ok to agree not to agree...

youve made your point, ive made mine...

sounds like some folks have settled and accepted high profile company errors, personally i dont, they (AH) totally have every means to have put out a game with ZERO errors...

its like the add, "totally free checking" = 7 bucks a month...

edit: one last point, if anything, there should be some "extra" units added for each side...there is absolutely nothing wrong with giving more than needed, surely much better than not enough...that is going the extra mile to assure satisfaction, and assuring quality...

if all of this is in error, i will gladly take it all back and apologize for my comments openly here in the forum for all to see...

-cheers

-elbowmaster

[ May 06, 2004, 04:56 PM: Message edited by: elbowmaster ]

[Gorak]

I'm not gonna get bent out of shape about this yet, but Elbowmaster brings up some valid points. If I'm paying for something I expect to get all of it not just enough to make do for the time being. As I said though, no reason to get upset yet since this could easily be an isolated case.

[Bladewalker]

I think your analogy should be more like buying a 1 pound box of sunflower seeds and only getting 0.98 pounds. Missing that 0.02 pounds of sunflower seeds does not take away the enjoyment of eating the other 0.98 pounds of sunflower seeds. You seem like a glass is half empty kind of person to me.

[Anzio]

Toilet Paper? Sunflower Seeds? My God, what have we become? :D

As a game maker and game buyer, I see both sides of the issue. No one here is right or wrong. All I am saying is give them a chance to fix it before swearing off the whole company.

Hopefully AH will provide an explanation for the failures that will be acceptable to all.

Now I have to go burn the toilet paper imagery out of my retinas!

-Steve

[series]

yes, I am sure a great company like avalon hill will make up for the missing pieces

[Thoes426]

Fellow Gamers,

First off I meant no disrespect to anyone who got his or her game free or paid for it, in fact I think that’s great!
I only wanted to make sure I was correct in my memory, so that I would not make false assumptions.

Seems like a lot of people in the forums wear their feelings on their sleeves.

I just hope that these packaging mistakes are corrected in time.

Steve – BECAUSE of my friendship with you, I DO understand that running a company is not this infallible machine, that mistakes are made.
And also because of you I know that a good company will make good any mistakes it makes!

Elbowmaster – I’m right there with you buddy! That glass is half full only because I drank the missing half!

Again I did not intend to offend anyone, if I did – please except my most honest apology.

Thoes426

[series]

I really hope we get an official explanation/solution soon. Hopefully, people who purchased the game already will be able to order the missing pieces for, i dunno, a quarter?
-Series

[Gorak]

Easy Bladewalker, I was just pointing out that IF every box is missing stuff, that's not really acceptable. I'm not saying they are. Besides, comparing sunflower seeds to an A&A board game doesn't quite work. Sunflower seeds cost just about nothing and are easily attainable. This isn't really the case with parts to a board game. Also, most people don't go out and buy 50 dollars worth of sunflower seeds in one go. (maybe they do, who knows?). Anyway, I can't complain about something that I really don't know much about (Since the game hasn't hit many stores yet). So let's just sit back and see how things unravel.

[Reyoso]

Ok, I just finished setup on my new D-DAY game.

I'm missing 1 UK Infantry and 1 German tank.
There is 1 extra German Infantry.
All cards are present.

Finish & quality are nice, Graphics are great, Reinforcement boards seem thin,

Over all I'm happy and reccomend you buy this game now! :cool:

[Dukelion]

Well I was missing 1 UK Infantry and 1 German Tank, but got an extra German Infantry and Artillery. It really isnt that big of a deal because by the time you need that piece you already have lost one of the missing pieces.

Oh well...the game looks awesome and hopefully I will get a chance to play it this weekend.

[Anzio]

Robert, after our game of Fortress America is done, I challenge you to a game of D-Day!

Whoever wins the FA game should get first choice of D-Day country...

I choose Germany! Figured since I will not be removed from North America, I may as well give you a chance to push me outta France!

Look forward to this some time next month?

-Steve

[holywolfman]

Ok guys- "Unofficially" I can also add on to the "mistake" in the pieces! :mad: I, too, received 1 extra German infantry BUT am missing 1 tank! I am also missing a UK infantry (which are creme-colored BTW!- YES! ;) )...For the USA was ok! I do realize that as you destroy a piece...you can always put that unit at the end of the reinforcement chart for the piece that is missing--BUT you shouldn't have to compensate for missing components! (especially for a game that needs exact pieces!)

I received all other contents just fine (all the cards, turn marker, charts, etc)

Here is what I have to say from my 'first' encounter and observations of the game:

Components:

1)missing SAME pieces as every one else- hmmmm..
pretty odd!

2)(again) slim card stock for 'Turn Marker' (I am glad it's only 1)...and charts

3)Nice choice of Grey for Germany (it is same mold/pieces from A&A:Revised but in a darker color (less dark than Europe though!)- NICE!

4)I just LOVE the creme-colored UK/Canadien pieces! (I also wish they had these for revised UK instead of-well you know what green!)

5)USA- same as previous editions! (just fine)

6)Blockhouse piece- cool looking (but a bit small)

7)Charts/cards- hmmm.....must getting be 'old': STILL TOO small fonts! :eek:

8)Cards- Nice art work and game concepts/ events, etc. (I like them)

9)Board- Looks great! (but-needed to make Victory cities a bit bigger for less crowding) ;)

10)(cont.)...wish Allies airstrip was wide enough to fit fighters side by side nicely (There is plenty of room on board for it!)

11) Invasion beach/ paratroop zones- nice touch! Makes it easy to see landing areas!

12) I love the added- realistic- corp. divisions and brigades, etc. on map and reinforcement cards- VERY NICE!!! (again- too small fonts on reinforcement cards)

13) Again- no "real" storage trays...but this time around--couple small tackle boxes fits REAL NICE in the box with all other components and the board in it as well! (works for me!) :D

GAMEPLAY:

1) Very nice play time (3 hrs or less)-we played our first in 3!

2) Very simple but with many strategic decisions as well- NICE! (we also used all the 'Advanced' cards as well- made it more exciting!)

3)Very streamlined in play!

4) turns move nicely! (you don't have to worry about spending money and what units to get!)

5) Organized game play- always a PLUS!

6) Great as a 2 player game!!!

7) Balanced gameplay!
________________________________________________

Our first game took abut 3 hrs to play! I was the Allies....my brother was Germany! It was pretty close throughout the whole game! (which made it fun to go thru with the turns- not wanting to quit early!)

I ended up with 2 victoy cities at the end of turn 10! I couldn't get and hold St. LO for the life of me! :D

ALL in ALL- This was a great game to play! If you need a quick (3hr) game to play and you have only 2 players- This game is great! If you have some friends over...I still prefer the A&A: Revised any day!

I am glad and proud to own both of them! (not to mention the other 2 variants as well: Europe and Pacific editions.)

Thanks again Mike and Larry for another GREAT A&A title! tongue.gif

-Nick- smile.gif

[ May 08, 2004, 05:58 AM: Message edited by: holywolfman ]

[elbowmaster]

right on!!

-cheers

-elbowmaster

[marshall_dragoo]

So does anyone know who I contact about the missing card? The pieces I'm not so worried about, as I just took them from my AAE game.

Thanks,

Marshall

[series]

Wolfman: I think the only way to get St Lo is to fighter strafe anything that goes near it! Whooo! Yeah, thats the city I couldn't get either. A nice strategy is to put your fighters over the spawn point thingys near that city. That way, you can whipe them out. Too bad artillery exist...

[holywolfman]

Hopefully I will WIN (as Allies)- I will want a rematch against my bro! - Very balanced...even with the cool "advanced" cards- I LOVE 'EM! :D
(I do also like the 'game-concept' for the Bombers and fighters as well...Strafing is "Way Cool!"...I,too, wish there were Stukas as well but the concept with them in the 'FORTUNE CARDS' work just as nicely!)

[i]Who knows-they can always be added in an 'Option Rule or as an 'Add-On' of some sort! (wink...wink ;) )

-Nick- smile.gif

[ May 08, 2004, 06:09 AM: Message edited by: holywolfman ]

[lozmoid]

Got the game today. £32.99 - bargain! Everything was there except 1 missing UK Infantry, 1 missing German Tank and 1 Extra German Infantry. The rest of the units comprised as follows:

USA - Infantry 35
Artillery 15 Fighter 4
Tank 6 Bomber 1

UK - Infantry 28
Artillery 13 Fighter 4
Tank 8 Bomber 1

Germany - Infantry 52
Artillery 34 Blockhouse 17
Tank 22

Played my first game and loved it. Am now setting up for another... tongue.gif

[ May 14, 2004, 03:01 PM: Message edited by: lozmoid ]

[Drax Kramer]

Imagine if someone tried to sell chess sets with missing pieces. "Yes, no problem, just take a piece of paper instead of the pawn and wait for the first one to be removed from the game to replace the paper."

Drax

[frimmel]

A friend of mine and myself both picked up our sets. We are both short one UK infantry and one German tank. We are both excess one German infantry. This is not meant as a complaint but as a point of information to aid in prevention of recurrence.
By the by our Axis revised sets contain identical numbers of chips and the correct numbers of all other units.

[D6veteran]

My game has missing pieces too. There is no excuse for this. The game should contain extra units.

I hear a lot of fanboy nonsense on this thread but the bottom line is the game is a consumer product with a history of quality; and expecting the development and qa teams to ensure that there are enough pieces is a more than reasonable expectation.

The game is great in many aspects but clearly the AA revision and AA D-Day games have suffered in some quality control areas.

It is our right as consumers (and fans) to voice our dissapointments as well as our praise.

I resent the posters who are resorting to name calling because they don't like the taste of some deserved criticism!

[DES]

Has anyone had any contact and/or response with AH on this issue? Please let the rest of us know if you have.

I would think that they would offer to us the two missing pieces. I too am missing one UK infantry, one German armor and have one extra German infantry. It bugs me a little, but I'm not going to slam AH for it.....if they don't offer to do something though I would be unhappy with them about it. Let's give them some time to respond to this. It's only been out 10 days.

It stinks, but I'm certain they didn't do it on purpose and it doesn't effect the game too bad. You can obviously replace these units as other units come off of the board. That said, the right thing for AH to do is to offer these two missing pieces to those of us who bought the game. It's only fair.

DES

[Sniper]

I agree I hope they send the additional units to those who request them.

But let's face it this has no impact on game play or playability. The Chess analogy is way off. IN chess all pieces are active. The missing pieces in D-Day are inactive and will easily be replaced with losses well before they become active participants in the battle; making this complaint a non-issue in regards to game play.

THanks for the great game guys; although the Germans are 2-0 in our group, and from the posts it looks like they are winning a majority of the contests. I have a feeling we just need to uncover the optimal Allied strategy. Another fun puzzle in the A&A library of games.

[lizardbaby]

I wrote them asking if anything could be done and was IMMEDIATLY responded to, stating that they would replace the missing pieces.
Guys, in the real world perfection is just not possible. They recognize the problem and are completely willing to make restitution. Rather than bash them for their mistake, lets applaud their willingness to make it right. Also, before people started jumping all over them it would have been common courtesy to ask the company if they where willing to make it right.
If these statements make me a "Fan Boy" then I guess I accept the label. I would have labels for people that rush to judgement as well.

[holywolfman]

We can call them "Rush-Boys"? True? :D

-Nick- smile.gif

[smo63]

Guys,

I just got my missing pieces from WotC yesteday...I believe exactly two weeks was not a bad turn around...

GS smile.gif

[DES]

So what is the proper way to go about contacting AH to request these? If you have a specific e-mail or something could you please post it?

Thanks in advance!

DES

[holywolfman]

Ok- I just got off the phone from Hasbro/ Customer Service! She claimed she was going to "look" into it. (for both A&A:D-Day and Revised ed.)

For Revised: more minin chips (red/grey)
For D-Day: OBVIOUSLY (1) Creme infantry (UK) and (1) German tank

She already acknowledged about the 'missing' pieces for D-Day...she is "looking" into the chips situation!

She is supposed to "call me back".

BTW: GSmorey, who did you get in contact with and who made the decisions on the chip count? How many was shipped of each?

I hope we get this straightened out! The customer rep was very nice even though I might've showed some fraustrations! (I mean c'mon...most of us have been gaming with AH for more than 20+ years!)

We shall see!

Here is # I called:

Games (Milton Bradley, Parker Brothers, Hasbro Games):

(800)-836-7025

(or)

Email by:

http://hasbro.custhelp.com/cgi-bin/hasbro.cfg/php/enduser/std_adp.php?p_sid=gG3jAGbh&p_lva=&p_faqid=111&p_created=978964492&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9ODY3J nBfcGF nZT0x&p_li=

Good Luck all! :D

-Nick- smile.gif

[ May 18, 2004, 03:34 PM: Message edited by: holywolfman ]

[series]

WOTC emailed me and said the missing pieces are on their way to my house. So they are replacing them smile.gif

[holywolfman]

Cool- who wrote you back? Can I get a contact person? My rep said: "She was going to look into it!".... SO why aren't they on the same page? Hmmm...wierd!

BTW: What pieces are getting shipped? Chips only? Qty?(any D-Day pieces?)

Thanks for any info! (I want to report back to them who is doing what!)

-Nick- smile.gif

[ May 18, 2004, 07:50 PM: Message edited by: holywolfman ]

[smo63]

Guys,

I just e-mailed Wizards at: custserv@wizards.com

I believe it was Luke, Product Fulfillment Coordinator at Wizards Customer Service that contacted me...now this was for my missing D-Day pieces. Not sure how the rest of the games work...

GS :confused:

[billofat]

I was also missing pieces ... so I don't know if it was a "bad" batch from the factory or what.

I had (1) extra German Infantry & was missing (1) German Tank & (1) British Tank.

Good news is that even w/ the missing pieces the game is still playable ... as soon as there is a German or Brit Tank casualty (usually w/in the first 2-3 rounds) place the casualty in the last armor reinforcement row.

But still, kind of disappointing to purchase a new game (for a bunch of $$) that has a fixed number of units (no unit mix/purchasing decisions) & find out that not all the required units are in the box ...

Bill

[elbowmaster]

it would have been nice to have some extra units, similar to what shogun / FA did...

id hate to misplace one of those blockhouses or have my cat eat one...i guess i could replace with a monopoly house...

-cheers

-elbowmaster

[cjrobinson]

My game seems to have the same missing (UK inf; Axis tank) pieces and an additional Axis inf that most everybody has experienced. But, I do have the correct number and configuration of pieces that Mike said in his pre-issue series of articles would be in the game. So, the question that began this thread remains to be answered, namely, are the pieces I received with the game incorrect, or is the map set-up/reinforcement charts in error?

[lizardbaby]

Well, I must agree with Elbow. I wish that at least one extra of each would have been included. I realize that would have pushed up production costs, but it also would have helped them avoid this whole issue and gone a long way toward increasing customer satisfaction. Still, I like the game and plan on buying more of their products. I was happy with their willingness to send out the pieces. Had they decided to make an issue of sending out the parts, I would be firmly on the other side of the fence. I expect a company to give me what I pay for. Had they screwed me on the parts I would not have purchased another of their products "EVER". Oh well. Maybe they will sell bits. I would buy some extras to make sure the game remains playable.

[elbowmaster]

id have to guess, and im only comparing from the revised release history...the production game that was delivered to mike and group, he actually announced the arrival of the "new, fresh, crisp, fresh from the box" game...

AH didnt do that with this version, instead, provided a unit count...kinda a disclaimer to me...like, this is what we are announcing your gonna get, but failed (understandably) to report it to us...cant say i dont blame them...

ANNOUNCING OUR NEW VERSION!! its missing units wouldnt do too good for sales...

im going to guess again, that AH knew well before WE found out about the missing units...

im happy about the game play, again, not so happy with the QA, and am totally surprised by seemingly acceptable practice from fans of the game manufacturers lack of QA...

-cheers

-elbowmaster

[oculona]

I do give WoC props for fast service.
I complained Last weekend about missing the two D-Day units and also voiced (one sentence) my disappointment that A&A revised Japan didn't have enough pieces for mid to late games.

I received the two missing D-Day units today and to my surprise a set of revised Japanese pieces. I am very happy with their quick response. They do appear to be trying to fix their mistakes.

[series]

whats in the "revised japanese" pieces?

[oculona]

edit: oops just woke up and didn't read it correctly the first time,series.

They included a complete set of all the Japanese units you get with the revised game, but infantry (I might have dropped the infantry a work though).

[ May 21, 2004, 08:41 PM: Message edited by: oculona ]

[Icarus]

Add me to the list of people who

a) was missing 1 Brit Inf and 1 Germ Tank
b) thinks the game should come with a couple of extra pieces at the price point we are paying
c) is thankful that WotC is taking care of everyone who is missing pieces

and

d) thinks it would be silly of them to not offer sets of the pieces for sale. (especially full sets of revised)

[monteeko]

I contacted Wizards of the Coast and informed them that I was missing a British infantry and a German tank. I received both game units today.

Monteeko

[holywolfman]

OK- I FINALLY received my missing units (1-UK Creme/Infantry and 1-German tank) for D-Day! I also received a bag 'o chips (I did not open them yet but, I believe it was 20 Grey chips and 8 red chips in the bag!) for my Revised edition. ;)

Now I am truly happy! Thanks WotC/AH/Hasbro for making a satisfied 'LONG-TERM' gamer even more SATISFIED! :D

-Nick- smile.gif

[warspite]

Originally posted by series:
as well as that, Germany has 1 extra infantry and 1 missing tank. Whats up with this?This appears to be a production line miscount. I have exactly the same error. I just messaged them about it, with a request for a small set of spares.

Looks good otherwise. :confused:

[ May 30, 2004, 03:53 PM: Message edited by: warspite ]

[Krupka001]

I had the seemingly standard lack of the Germand Tank and British infantry, with the additional german infantry. Its a great thing to know theyre replacing it- Im happier seeing that than I would have been seeing the product be "perfect" first time around. I cant be angry with AH for this, its not really anyones fault, things happen, and the only people who really see pleasent asurprise, cnosidering most places probably wouldnt. Otherwise, Im extremely happy, the game is beautifully crafted, and I cant wait to give it a trial run.

[Karel Doorman]

Same pieces missing (1 GB inf, 1 GER Arm) and one spare GER inf.
The game looks great but the cards and playingboard are too thin. I would really like to see a better production quality. A&AE and A&AP are of better quality as A&AR and D-Day are. And the last games are more expensive here (60 Euro w.i. about $ 70) then the first two are.
I love the designers of the A&A games but I would like to have a word with the people who come up with cheaper production methods every time a new game is released.....

[Enderson]

If we buy a bag of sunflowers, we want the WHOLE bag, not 99.8% of it, or else we would have payed 0.02% less for the D-Day game. Half-Full, don't be negative. Also, if the glass has just been emptied, it's half-empty, if it's just been filled, it's half-full. There!

Enders~.

[Krupka001]

Talk about quick service- I called yesterday morning (11 eastern) and they told me the pieces would go out today. Fantastic service. If anyone doesnt know, just call the number in the back of the manual, and keep asking about replacement dday pieces untill you get to the right dept.

[Jesker]

I called this number, 800-324-6496, selected option 5, and and got this taken care of very promptly.

[Maestro]

I love when they make new colors... it makes designing new scenarios with multiple armies much easier...